Practical business insights for small business owners
A restaurant owner i know in Thanjavur was furious with his waiters. "They dont care about customers," he told me. His place does decent business.. 80100 covers...
A grocery store owner i know in Namakkal had a problem. New customers would walk in, look around, and leave without buying. His solution? 10% off for firsttime...
A grocery store owner i know in Namakkal had a problem. Every single customer who walked in would ask for discount. Didnt matter if it was rice, oil, or biscuit...
A guy i know runs a jewellery shop in Thanjavur. Good location, decent stock, fair prices. But his sales were flat for months. I walked in one afternoon wearin...
A bakery owner i know in Thanjavur showed me something last year that made my stomach drop. During Diwali he ran a 20% off on all sweets. 300+ orders that week....
A hardware store owner in Namakkal showed me his billing records last year. Every single bigticket sale had a discount on it. Every one. I asked him why. "Cust...
A Guy Who Worked Harder Than His Own Staff I was sitting with a hardware store owner in Namakkal last year. The guy opens shop at 7am, closes at 10pm. Seven da...
I was sitting with a bakery owner in Thanjavur last year. The guy hadnt taken a single day off in 14 months. Not one. His wife was upset, his back was gone, and...
Last year i was walking through a market area in Namakkal with a friend who runs a mobile accessories store. His shop was neat, wellstocked, good prices. But th...
I walked into a grocery store in Coimbatore last month. The owner was panicking. Footfall had dropped 30% in 3 weeks after a new supermarket opened two streets...