Practical business insights for small business owners
A jewellery shop owner in Kanchipuram showed me his Google reviews last month. Three 1star ratings in one week. He was furious. "These customers never said anyt...
An electronics shop owner in Coimbatore showed me his CCTV footage last week. A couple spent 30 minutes comparing washing machines. Asked every question. Touche...
A bakery owner in Coimbatore showed me his Diwali campaign last year. Buy 1 kg cake get 500g free. Banner outside, Instagram ads, a flat 30% off for firsttime c...
I was sitting with a grocery store owner in Namakkal last year. He had 4 staff, decent stock, clean billing counter. But the shop was empty at 4 PM on a Wednesd...
A mobile accessories shop owner in Tirupur told me something last month that stuck with me. He said his staff does maybe 30% of the sales he does on any given d...
A grocery store owner in Namakkal showed me his billing counter last year. Decent footfall. Maybe 1520 customers a day. He was proud of it. I asked him one que...
A bakery owner i know in Thanjavur had everything going for him. Good location, decent footfall, regulars who came in every morning. But his menu board looked l...
A grocery store owner in Namakkal told me something last year that stuck with me. He said "anna, my products are good, my prices are fair, but customers come on...
A guy i know runs a small meals restaurant in Thanjavur. 80 seats, decent lunch crowd, been around 11 years. When i sat with him last quarter and looked at his...
I know this textile shop owner in Trichy. Good guy. Works harder than anyone in his shop. He opens at 9 AM, stands at the billing counter all day, checks stock...