Practical business insights for small business owners
A bakery owner i know in Thanjavur had everything going for him. Good location, decent footfall, regulars who came in every morning. But his menu board looked l...
A grocery store owner in Namakkal told me something last year that stuck with me. He said "anna, my products are good, my prices are fair, but customers come on...
A guy i know runs a small meals restaurant in Thanjavur. 80 seats, decent lunch crowd, been around 11 years. When i sat with him last quarter and looked at his...
I know this textile shop owner in Trichy. Good guy. Works harder than anyone in his shop. He opens at 9 AM, stands at the billing counter all day, checks stock...
A restaurant owner i know in Thanjavur was furious with his waiters. "They dont care about customers," he told me. His place does decent business.. 80100 covers...
A grocery store owner i know in Namakkal had a problem. New customers would walk in, look around, and leave without buying. His solution? 10% off for firsttime...
A grocery store owner i know in Namakkal had a problem. Every single customer who walked in would ask for discount. Didnt matter if it was rice, oil, or biscuit...
A guy i know runs a jewellery shop in Thanjavur. Good location, decent stock, fair prices. But his sales were flat for months. I walked in one afternoon wearin...
A bakery owner i know in Thanjavur showed me something last year that made my stomach drop. During Diwali he ran a 20% off on all sweets. 300+ orders that week....
A hardware store owner in Namakkal showed me his billing records last year. Every single bigticket sale had a discount on it. Every one. I asked him why. "Cust...